FREQUENTLY ASKED QUESTIONS
Below are some frequently asked questions that we receive.Hopefully you will find the answers to any questions you may have, but please do drop us an email on [email protected]ning.co.uk should you not find the answer to your questions here.
Are children welcome at The OIive Room? We are always happy that parents/grandparents are exposing their children/grandchildren to quality food at such a young age! We would only ask that our younger diners attend our lunch service as the evenings tend to be special occassions where couples may be wanting to enjoy an evening away from children so we do respect that. We don't offer a 'kids menu' and have found that our younger diners have always been happy to eat the same dishes as their parents, but we can simplify them if needed.
Do you cater for vegans? In short, no. With a very small kitchen team, it would be a huge amount of work to create a vegan menu to a standard that Thomas and the team would feel is the quality expected from The Olive Room
Do you cater for vegetarians? Yes! We have a delicious 6 course taster menu available for our vegetarian diners. We do need 48 hours notice so please ensure that you mention this when booking online
I can't eat certain foods, would we be able to dine with you still? We take allergies seriously and will always do everything we can to produce a great dining experience still. We are very conscious of cross-contamination but do need to say that we have a small kitchen where nuts are present as are gluten based ingredients. With regards to food intolerances we do try and do what we can, but if we have a diner who can't eat fish, molluscs, dairy, cheese etc. it's becomes very difficult to offer a menu which we are happy with. This is especially relevant if a diner is vegetarian but doesn't eat eggs, cheese, certain vegetables etc. Our chefs have spent months developing the dishes, creating a rounded menu; so when multiple elements from these dishes are removed, the diner isn't receiving the experience which has been devised by the kitchen and we may suggest that on this occasion, The Olive Room isn't going to your best option for a restaurant that caters to your specific needs.
Are dogs allowed? Unfortunately we have a very small dining room and for the comfort of our other diners, we only allow registered guide dogs
Is The Olive Room wheelchair accessible? Due to the age and layout of the building, unfortunately not. There is a single step at the entrance and four steps down to our toilets.
How long can we expect to spend with you? Dependent on how busy the restaurant is, and how many courses you are having we would usually say 1.5hours for lunch and between 2 and 3.5 hours for dinner service. We like our diners to have a chance to relax and not feel rushed between courses.